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Complimentary Dark Web Scan Services Terms of Service

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Complimentary Dark Web Scan Services Terms of Service
Last Updated: 
May 13, 2021

These Dark Web Scan Services Terms (”Terms”) govern your participation in the Dark Web San Services (“Services”) offered by Intersections Inc. dba Aura.

Our Services scan the dark web for your email address and other information that you provide to us (“Designated Information”) and notify you when your Designated Information is found online.

By entering the Designated Information, you confirm that you own this information and have the right to provide it to us. The Services will not monitor for or detect any information that you have not provided to us. If we find your Designated Information on the dark web, we will send you a notification. We will not remove your Designated Information from the dark web and we do not ensure the accuracy or integrity of the information on the dark web. We do not guarantee that the Services will identify all instances of your Designated Information on the dark web. You acknowledge and agree that our failure to identify Designated Information on the dark web will not constitute a breach or default by us of our obligations.

When using the Services, you may not:

  • Undertake or accomplish any unlawful purpose. This includes, but is not limited to, posting, storing, transmitting or disseminating information, data or material which is libelous, obscene, unlawful, threatening or defamatory, or which infringes the intellectual property rights of any person or entity, or which in any way constitutes or encourages conduct that would constitute a criminal offense, or otherwise violate any local, state, federal, or non-U.S. law, order, or regulation;
  • Obtain, export, move or copy any data, information or material when you do not have the right to do so, or which was obtained using the Services for an unlawful purpose;
  • Attempt, in any manner, to obtain the password, account, or other security information from any other user of the Services;
  • Upload, post, publish, transmit, reproduce, create derivative works of, or distribute in any way information, software, or other material obtained through the Services or otherwise, that is protected by copyright or another proprietary right, without obtaining any required permission of the owner;
  • Participate in the collection of very large numbers of e-mail addresses, phone numbers, screen names, or other identifiers of others (without their prior consent), a practice sometimes known as spidering or harvesting, or participate in the use of software (including “spyware”) designed to facilitate this activity;
  • Impersonate any person or entity, engage in sender address falsification, forge anyone else’s digital or manual signature, or perform any other similar fraudulent activity (for example, “phishing”); or
  • Use the Services for any purpose other than identity theft protection.

If you have any questions or comments regarding these Services, please contact us at support@aura.com.

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* Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group‚ Inc. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms‚ conditions‚ and exclusions of coverage. Coverage may not be available in all jurisdictions.

** Free trial offer can only be redeemed once per customer. Full access to plan features depends on identity verification and credit eligibility.

¹ The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your Equifax credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.

² 60-day money back guarantee is only available for our annual plans purchased through our websites or via our Customer Support team. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase either through your Aura Account Membership portal or by calling us at 1-855-712-0021.

If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date).

³ ath Power Consulting, 2018

⁴ Child members on the family plan will only have access to online account monitoring and social security number monitoring features. All adult members get all the listed benefits.

⁵ Ranked #1 by Security.Org and IdentityProtectionReview.com. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own.

No one can prevent all identity theft or monitor all transactions effectively. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.