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Do Not Sell My Personal Information

Do Not Sell My Personal Information
VPN products
Other Products
How to Opt Out from the Sale of Your Personal Information
VPN products
Other Products
How to Opt Out from the Sale of Your Personal Information
Last Updated: 
September 8, 2020

California consumers may opt out of the “sale” of their personal information, as defined by the California Consumer Privacy Act (CCPA). The CCPA broadly defines “sale” such that it extends beyond what you may commonly think of as a sale. For example, a “sale” in this context may include allowing third parties to receive certain information, e.g. cookies, to deliver personalized advertising in our products.

Aura does not “sell” your personal information except in the context of some free versions of our VPN products that are supported by personalized advertising served by Google or other third-party ad networks. Advertising enables us to provide certain of our products for free, because we believe it’s important that everyone has the opportunity, regardless of their situation, to have secure and private access to the internet. Personalized advertising enables ads to be shown that are more relevant to you.

Last Updated: 

VPN products

Free versions of our VPN apps contain personalized advertising provided by Google or other third-party ad networks. Our desktop VPN apps and paid versions of our VPN apps do not.

Where personalized advertising is enabled, this may involve the sharing and “sale” of the following categories of information with Google or other third-party ad networks:

  • Identifiers (such as advertising identifiers and cookies)
  • Internet or other network or device activity (such as what Aura app you’re using);
  • Approximate geolocation information (city level location data)
Last Updated: 

Other Products

Aura does not “sell” your personal information in relation to any of our other products, including:

  • Aura Identity Theft Protection Services, including IdentityGuard
  • Aura Figleaf
  • Aura Intrusta
  • Aura PrivacyMate
  • Robo Shield
Last Updated: 

How to Opt Out from the Sale of Your Personal Information

To opt out from the “sale” of your personal information, the following options are available to you:

  • You may opt out of Google ad personalization via the Google Ads Settings page. Note that this opt out mechanism is operated by Google. After opting out of personalized advertising, you may still see non-personalized ads, but the serving of these ads does not involve a “sale” of your personal information.
  • If you are using a product with personalized advertising, you may upgrade to a paid version of that product. Paid versions of our products do not contain any advertising.
  • You may stop using any product with personalized advertising.
  • If you use different devices or browsers, you may need to replicate your choices across those devices and browsers.

Please note that we do not require users to create accounts in order to use the free versions of our VPN products. Because of this, we cannot identify such users based on an email address, username or other identifying detail that would normally be collected as part of an account creation process.

For more information about Aura’s privacy practices, see our Privacy Policy. For additional information and rights available to California consumers, see the California Supplemental Privacy Notice.

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LegalPrivacy PolicyDo Not Sell My Information
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* Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group‚ Inc. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms‚ conditions‚ and exclusions of coverage. Coverage may not be available in all jurisdictions.

** Free trial offer can only be redeemed once per customer. Full access to plan features depends on identity verification and credit eligibility.

¹ The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your Equifax credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit.

² 60-day money back guarantee is only available for our annual plans purchased through our websites or via our Customer Support team. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase either through your Aura Account Membership portal or by calling us at 1-855-712-0021.

If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date).

³ ath Power Consulting, 2018

⁴ Child members on the family plan will only have access to online account monitoring and social security number monitoring features. All adult members get all the listed benefits.

⁵ Ranked #1 by Security.Org and IdentityProtectionReview.com. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own.

No one can prevent all identity theft or monitor all transactions effectively. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.