Don’t Fall For These Christmas Scams While Shopping Online This Year
Dec 20, 2021
Updated 1 day ago
Head of Content at Aura
The 7 Scams of Christmas to Avoid
The Christmas season is upon us. Unfortunately, that also means Christmas scams are on the rise, as cybercriminals are seeking to steal money, personal information, and identities from online shoppers.
Consumers have lost over $500 million as a result of fraud since the pandemic began in 2020, with online purchases comprising the majority of reported instances.
Last year was an unprecedented year for online holiday purchases, with consumers spending a record-breaking $188 billion. Retailers can expect to see fully loaded digital shopping carts again as e-commerce continues to thrive this holiday season—and with that in mind, we must also be prepared to outsmart scammers.
Read on to learn about the most common Christmas scams and how to avoid falling victim to theft.
What is a Christmas Scam?
Christmas scams refer to fraudulent activities that occur when criminals prey upon unwary shoppers during the holiday season. The goal of a Christmas scam is to take hold of sensitive personal information, such as credit card details or identity documents.
Once thieves obtain your private information, they can make fraudulent online transactions with your credit card information, attempt to access your bank accounts, or commit identity theft.
Christmas is a busy time of year, making it the ideal season for con artists to prey on unsuspecting consumers.
What Types of Christmas Scams Do You Need to Know About?
Online Christmas scams appear in several different forms. Here are the most pervasive scams to watch out for this year:
The Look-Alike Website
The Gift-Giving Pyramid Scheme
The Fake Job Posting
The Grandparent Scam
The Gift Card Scam
The Puppy Scam
The Travel Phishing Scam
1. The Look-Alike Website
We've all made typos when entering in a website address. Typically, a mistyped address leads to a blank webpage or sometimes a simple error message. But these spelling mistakes can lead you to a scam website, where bad actors have set up look-alike pages of popular online stores that use similar (but incorrect) website URLs.
Look-alike holiday scams use professional web designs to closely mirror the appearance and feel of a standard retailer's site, but are often riddled with errors like typos, suspicious URLs, or incorrect customer service phone numbers. Since these sites are almost exact copies of real ones, it can be difficult to recognize this type of online fraud.
In 2020, Kristi Pimentel was swamped by angry emails from people claiming she had robbed them. As it turns out, a scammer had swiped photos from her site in which she was holding beautiful sea glass Christmas trees that she handcrafts and sells on her legitimate Etsy site. The scammer had created a fake site and ran ads on Facebook, tricking unsuspecting victims into sharing their details with a fake “online store.”
Fake charities are another type of scam to watch out for during the holidays. Con artists will create fake replica sites to copy the appearance of a legitimate charity’s website, and leverage fake social media campaigns to trick people with generous hearts into making “donations”. Unfortunately, those donations will go directly into the pockets of cybercriminals. Soon after, the fake charity website will disappear.
2. The Gift-Giving Pyramid Scheme
Buy one gift and receive several in return? It sounds enticing. However, gift-trading Christmas scams are actually illegal pyramid schemes.
The Better Business Bureau (BBB) labels these gift-giving schemes as "Secret Sister" exchanges. The thief sends you phishing emails, e-cards, or social media messages with an attractive invitation: send just one gift and receive up to 36 gifts back.
The scam comes alive when you realize that you won’t actually receive any gifts, and your personal information is now in the hands of a criminal.
3. The Fake Job Posting
Scammers take advantage of eager job searchers by creating fake employment postings aimed at stealing money and personal information from job applicants.
In this scam, cybercriminals ask for your private details upfront, and even request that you pay for job training or equipment materials before “starting the job.”
A fake ad for airport shuttle drivers was spotted on a Facebook group. The post urged the group’s 5,000 members to apply by answering some generic questions via email. People thought they were being given a chance to land jobs at Denver International Airport—but only if they shared their personal documents.
4. The Grandparent Scam
Seniors are at greater risk of falling prey to Christmas scams around the holidays. The Federal Trade Commission (FTC) reported that consumers who were 80 years and older lost more money to fraud on average ($1,600) when compared to any other age group.
Criminals often target a grandparent with this cruel scam, in which they impersonate a grandchild or other young family member requesting money to help out with an urgent situation. Elderly victims may wire payments to a fake account, only to discover that they've been tricked.
5. The Gift Card Scam
With gift card scams, an online vendor requests that you purchase gift cards to pay for your purchase instead of using a credit card or payment platform like PayPal. The FTC states that one in four fraud victims have paid with a gift card, making it a popular means for scammers to steal money from consumers.
For example, let's say you find a great Christmas gift on eBay or Facebook Marketplace. Rather than paying with a credit card through a secure platform, the seller requests that you pay for your purchase with a gift card instead. Gift cards are untrackable, allowing the scammer to walk away without a trace.
6. The Puppy Scam
Every Christmas, thousands of children get new puppies. Sadly, many families will end up disappointed when they realize they've been fooled by a puppy scam.
Social media ads offering puppies for sale at discounted prices are a red flag, as many sellers ask for money upfront to cover the cost of shipping, insurance, and vaccinations.
Jo Standridge learned about this trick the hard way. After wiring $400 to a website via Western Union, the website vanished. She never heard from the seller again, while losing both the puppy and her money.
7. The Travel Phishing Scam
During the Christmas season, many people spend time planning their next big adventure or vacation abroad. Great deals are available, especially during Black Friday or Cyber Monday, enticing eager vacationers to take advantage of bargain pricing during the low travel season.
However, you should be wary of any offers that seem too good to be true. Con artists will use phishing scams to create highly appealing "deals" through fake emails or text messages, and try to con people into revealing their sensitive information.
How Can You Avoid Christmas Scams?
Christmas is the peak season for online shoppers, which means it's a golden opportunity for criminals to hide behind fake accounts and identities. Use the following four tips to defend yourself against Christmas scams this season:
1. Proper Internet Security
Good security on your devices can prevent a lot of basic fraud scams. It’s in your best interest to install and activate antivirus software on your browsing device, as well as a virtual private network (VPN) that defends against malware.
Most reputable sites will utilize proper web security protocols such as SSL encryption. You can confirm this security layer by seeing HTTPS (instead of HTTP) in your browser along with the green padlock icon next to the website's URL address.
95% of sites found on Google use an HTTPS address since it’s easy to implement and important for protecting your data. Fake websites often lack security certificates, making it easier to intercept your connection.
2. Only Purchase From Known Retailers
Reputable, big-box retailers such as Amazon take website security seriously. As such, their brand must always remain reputable and trustworthy. To maintain a high degree of consumer trust, their websites are typically free of typos, odd design quirks, dark patterns, and other flaws that would detract from the shopping experience.
If you notice something strange, it's best to double-check the website address spelling to confirm you're using the real one. When exploring lesser-known sites, read customer feedback on third-party review sites like Trustpilot to determine the website's legitimacy. You can also test the URL on Scam Adviser for added peace of mind.
3. Use a Secure Password Manager
Most people use the same password across several online accounts. While this is convenient, it exposes you to identity theft.
If a hacker can obtain just one password, they’ll have access to all your other online information, such as your email and online banking details. Try a digital security solution like Aura to manage several complex passwords with one master password, keeping your most important accounts separate and secure.
4. Use Your Credit Card, Not Your Debit Card
If you fall victim to a Christmas scam using a debit card, the odds of recovering your money are low, whether it's $10 or $10,000. But consumer protection works differently for credit cards.
Thanks to the Fair Credit Billing Act (FCBA), consumers are only liable for up to $50 on fraudulent activity on their credit cards. So if you’ve paid with a credit card (and not a debit card), you'll have a much better chance of recouping your money if you’re the victim of a Christmas scam — as the credit card company will cover most, if not all, of your stolen funds.
What Should You Do if You’re a Victim of a Christmas Shopping Scam?
If you realize you’ve been scammed, it might feel like you have no options for recourse. But it's essential to take action to prevent further damage, and you might be able to recover your stolen funds in some instances.
Here are the first steps to take if you're a victim of a Christmas scam:
Cut off contact immediately: Do not continue communication with scammers, as you only risk exposing further sensitive information.
Alert family and friends: Tell your contacts not to respond to any suspicious messages requesting money or information.
Cancel all future payments: If the cybercriminal has access to your bank account or other financial information, contact your financial institution and cancel any charges immediately.
Change your usernames & passwords: if you’ve been hacked or phished, you’ll need to change your usernames and passwords immediately.
Try Aura’s proactive fraud notifications: Aura will monitor and alert you in near–real time to possible instances of fraud - including new inquiries on your credit file, like new credit cards or fraudulent loans. You can even link your bank accounts to Aura and we’ll monitor your finances for suspicious spending activity.
The faster you report the scam, the better the odds are that you can catch the thief and restore your funds or identity. If you are a victim of a scam, immediately report the incident to the following entities:
Your bank or credit card company: Cancel any bank payments and request a chargeback with your credit card lender.
The retailer: Inform the online store of the scam so they can investigate the issue and prevent others from becoming victims of fraud.
The platform: If the scam involves an ad or message on social media, alert the company. They can take the ad or illegal pop-up down and investigate the scammer's account.
The police: Provide any evidence of the theft to local law enforcement and the Internet Crime Complaint Center (ICCC) at ic3.gov. Formal documentation from the police or the ICCC will further help your financial institution combat scams.
The Bottom Line
Unfortunately, fraudsters are scheming to illegally profit from our online shopping activities. Christmas is a prime time season for scamming.
Keep yourself safe this holiday season by purchasing from well-known, trustworthy brands. If you come across what looks like a “sweet deal” from a smaller retailer, always do your due diligence.
Look for plenty of positive reviews, use your credit card instead of your debit card, and make sure that you’ve enabled antivirus security.
Together, we can avoid Christmas scams and report suspicious activities, helping everyone enjoy the holiday spirit and shop with peace of mind.
Ready to enhance your digital security and avoid Christmas scams?
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