*If you have access to our product as a benefit through your employer, please be aware that the FAQs in this section may not apply to you. For any payment or subscription questions, contact our customer support team directly at 1 844-931-2872.
- You will want to go to your settings through your iPhone.
- Once your settings are open you will want to select your name.
- Now that you are in your Apple ID you will want to select “Subscription”.
- The following is a list of Active and Inactive subscriptions, you will want to select “Aura: Security & Protection”
- You will now have an option to “Cancel free trial” or “Cancel Plan”. You will want to select from the options given.
- Lastly, you will receive a popup stating confirmation cancellation and you will select “Not Now” if you changed your mind or “Confirm” to cancel.