*If you have access to our product as a benefit through your employer, please be aware that the FAQs in this section may not apply to you. For any payment or subscription questions, contact our customer support team directly at 1 844-931-2872.
- Open the Google Play Store.
- Click on your profile icon on the top right.
- Click on payments & Subscriptions
- Click on Subscriptions
- Click on Aura: Security & Protection
- Click Cancel Subscription
- Enter the reason for canceling and click continue
- Click cancel subscription
- It will now say your subscription is canceled and it will provide you with a date your subscription ends.