AT&T has confirmed a data leak affecting 7.6 million current and former customers, with information now available on the dark web. The exposed data includes names, addresses, dates of birth, and social security numbers. While AT&T has reset the passcodes of all active customers and is in the process of notifying affected individuals.
Aura can also protect you and your family. Please call 833-552-2123 and protect what matters most.
What do I do if I am part of a breach?
If you received a notification alert that your personal information was found on the dark web in this or another data breach, you can take the following steps.
1. Lock, freeze, or place a fraud alert with the credit bureaus to prevent new lines of credit from being opened in your name. We recommend keeping your credit reports locked or frozen except when you're opening new lines of credit.
- How to activate your Experian credit lock through Aura:
- Please sign in at https://my.aura.com/sign-in
- Once you are logged in, on the right you will see "My protection summary". Select "Credit"
- You will now be guided to "Credit" and will see "Experian CreditLock". You can click on it and the toggle will turn blue indicating that the lock has been placed.
- How to contact the credit bureaus to place a freeze:
- Equifax: 1-888-298-0045 or by visiting Equifax’s website
- Experian: 888-EXPERIAN (888-397-3742) or by visiting Experian’s website
- TransUnion: 888-909-8872 or by visiting TransUnion’s website
- How to contact the credit bureaus to place a fraud alert:
- Equifax: 800-685-1111 or by visiting Equifax’s website
- Experian: 888-EXPERIAN (888-397-3742) or by visiting Experian’s website
- TransUnion: 888-909-8872 or by visiting TransUnion’s website
2. Check your credit report for any activity you don't recognize.
If there are fraudulent items on the report, file a report with the Federal Trade Commission and the local police.
3. Change your passwords
Now is a good time to review all instances where a password is required to access information. If the same password is used across multiple websites, immediately reset the password at each of those sites. Keep in mind that each account should have its own unique password, made up of numbers, letters, and symbols. Never use information such as your date of birth or any part of your Social Security number as part of your password. The longer a password is, the harder it is to guess.
4. Don’t click on email links
Criminals often use phishing attempts to try to get you to disclose more personal information to help them further their attempts at committing potential identity fraud. Never open an email from an unknown sender and avoid downloading file attachments and clicking on embedded links.
5. Verify a website is safe
It’s always best to type out a website address instead of clicking on a link from an email, no matter how legitimate the email may look. Before submitting any personal information, be sure the webpage address begins with ‘https’ and look for the closed padlock symbol either in the address bar or at the bottom of the screen which indicates a secure connection.
6. Monitor your financial statements
Even if your financial information is not identified as being compromised in a known breach, be sure you monitor all of your financial documents for any suspicious activity and report it immediately as identity thieves could gain access to this information through other methods.
7. Notify the appropriate authorities
If you discover your information has been compromised, file a police report and contact your financial institutions alerting them that you may be a victim of identity theft. You may also want to reach out to each of the three credit bureaus and issue a fraud alert. Review your credit reports thoroughly and immediately report any inconsistencies.
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