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Worried your Android phone or device has been infected? Follow these step-by-step instructions on how to identify and remove Android malware.
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If your Android phone or tablet is acting strangely, you could be dealing with a virus. While only 6% of viruses target Android users [*], the sheer number of Android mobile devices being used each day means that you could easily become a target of malicious software.
In 2023 alone, cybersecurity researchers discovered more than 500,000 active Android malware [*].
If your device is hacked or infected, this could give scammers access to your sensitive data, photos, videos, and online accounts.
In this guide, we’ll explain how to tell if your Android device is infected with a phone virus, provide step-by-step instructions on how to remove malware and vulnerabilities from Androids, and show you how to protect your device in the future.
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Hackers have several tools they can use to hack your device, access your data, and take over your phone number. Viruses, trojans, ransomware, and other types of malware can all put you and your family at serious risk.
The bad news is that devices running Google’s Android operating system tend to be more susceptible to malware than other devices (especially iPhones). This is because Android is more flexible and customizable than Apple’s iOS — so hackers can manipulate vulnerabilities or promote malicious Android apps in the Google Play store and third-party app stores.
Here are some of the most common warning signs that your Android device is infected with malware:
Pro tip: Viruses aren’t the only method used by scammers to take over your phone. SIM swaps, account hacking, and phishing scams can all compromise your device and personal data. For comprehensive protection, try Aura’s all-in-one digital security solution free for 14 days →
Android viruses can be difficult to remove — especially when you try to do it on your own. If you think your device has been infected, follow these steps to identify, quarantine, and remove the virus.
Turn off your phone as soon as you see warning signs that your phone is infected. This will help limit the damage, as hackers won’t be able to use your mobile data or receive stolen data from the virus.
Once your phone is turned off, try to find out where the virus came from. Use a separate device to research any apps you recently installed. You can search Google for “[App name]” + safe/virus” to do this.
If the virus doesn’t let you power off your device, you can force the device to shut down by removing its battery.
Pro tip: It’s not enough to turn off your Wi-Fi or mobile data. Some viruses may continue to hijack your connections in secret — even if you turn them off. Power down the device to ensure that your data isn’t being compromised.
💡Related: How To Know If Your Phone Has a Virus →
All Android phones feature a special troubleshooting mode called Safe Mode. This deactivates some apps and widgets and prevents others from controlling the device. You can still use your phone normally in Safe Mode, but you won’t be able to use some apps fully.
Safe Mode only allows your device’s original pre-installed software to run. This gives you the opportunity to uninstall suspicious applications that might have infected it. In some cases, many signs of malware may disappear after booting into Safe Mode.
Here’s how to reboot your Android phone in safe mode:
💡 Related: How To Remove Adware From Android Phones and Tablets →
Safe Mode won’t allow you to run an antivirus app, so you’ll have to first restart your phone normally.
Once your phone is fully active, download and run an antivirus scanner. These tools can identify and even quarantine suspicious apps so that you know what needs to be deleted.
However, be cautious about which apps you trust. Hackers often disguise their viruses as free antivirus scanners or “device clean-up” apps to trick you into installing them. Always choose antivirus software from a reputable cybersecurity company — and make sure you download it from the official Google Play store.
If your antivirus scan uncovers malicious apps, you should delete them and all files associated with them. You can safely remove any app reported as unsafe. If the app does not allow you to remove it, you may need to boot back into Safe Mode and try again.
If Google detects malware on your device, it may take the extra precaution of signing you out of your Google Account. You should be able to access your account after removing the malicious app. If the problem continues, consider running the antivirus scan again to see if the malware managed to persist on your device.
💡 Related: What To Do If You Think Your Gmail Account Was Hacked →
Some viruses operate from your device’s browser cache — a part of your web browser that saves frequently-accessed websites and assets so that your phone doesn’t have to constantly connect to external servers and download them.
Clearing your cache can resolve issues associated with some viruses, but it may not get rid of the virus entirely. This process will sign you out of some websites and may temporarily make your internet run more slowly.
Here’s how to clear your cache in Google Chrome for Android:
Note: The process is similar for other common mobile browsers, such as Opera, Firefox, and Microsoft Edge.
If your device is still showing signs of malware at this point, you may need to take more drastic measures.
Some malware infections reach the very core of your phone’s operating system, which will require a factory reset to clean it out. A reset will remove all data and settings from your phone and restore it to its original factory settings.
Most Android phones allow you to reset the device through the Settings app. Every manufacturer’s device is a bit different, so you’ll have to verify the process for your phone with the company that made it.
You can find the support site for Android device manufacturers (like Samsung) here.
Pro tip: Make sure you’re restoring your data from a secure backup — otherwise you could accidentally re-infect your device. When in doubt, manually restore apps and data.
💡 Related: Why a Factory Reset Won't Remove All Viruses (Do This Instead) →
Google Play Protect verifies your apps and ensures that you’re only downloading legitimate software. Activating Google Play Protect can help you detect and remove viruses from your device, and provide you with notifications when apps start doing unusual things without your permission.
Google Play Protect is always on by default, but some apps and viruses may turn it off without your knowledge. If this happens, you may not know that your device is unprotected.
Here’s how to verify and activate Google Play Protect:
If your phone has been compromised by hackers, you should assume they know your passwords and login credentials. Start by checking that you have access to your most important accounts — online banking, email, social media, etc.
If you can still log in, update your passwords by using unique and secure options, and then enable two-factor authentication (2FA) by using an authenticator app instead of SMS codes.
To be absolutely sure you’re safe, update your passwords from a different device. Some spyware records your screen or tracks all of the data you enter — meaning you could be accidentally giving hackers your new passwords.
💡 Related: How Do Hackers Get Passwords? (And How To Stop Them) →
A hacked or infected phone is almost always a symptom of a much larger problem. With access to all of the data and accounts on your phone, scammers can break into your online accounts, steal your identity, or even empty your bank account.
An all-in-one digital security provider not only protects your devices — it also warns you if scammers are using your stolen personal information to open new accounts, take out loans, or impersonate you.
For example, with Aura’s award-winning identity theft protection app, you get:
Resetting your phone may clear simple viruses and malware from the device, but it’s not a reliable way to protect yourself. Many viruses attach themselves to the device’s operating system or firmware, allowing them to persist even when you reset the phone to its factory settings.
In other cases, hackers may already have gained access to your online accounts, like your email, banking, or social media profiles. Deleting the virus won’t prevent fraudsters from locking you out of your accounts and using your identity to commit fraud. You’ll need to take additional steps to recover your accounts and restore your identity.
The bottom line: Digital security is about more than just protecting your phone against viruses. For peace of mind, opt for an all-in-one digital security solution that monitors and protects your devices, personal data, identity, finances, and more.
💡 Related: Do You Actually Need Antivirus Software? [Answered] →
Preventing a virus from infecting your device is much easier than restoring your identity after it’s been compromised. Here are some ways you can keep your phone safe, and protect your data from cybercriminals:
💡 Related: How To Remove Viruses From Your Computer (Mac and PC) →
Viruses are just one of the many serious threats that Android users face when browsing the internet. Hackers may use malware to infect your device, learn your passwords, and compromise your accounts — or they may reach out and try to trick you into giving up your data directly.
Effective malware protection requires doing more than finding and removing viruses from your devices.
Aura’s all-in-one security solution provides 360° protection of your online accounts, devices, data, identity, and finances. With Aura, you get near real-time alerts when suspicious activity is detected on your accounts, as well as 24/7 access to a dedicated team of U.S.-based Fraud Resolution Specialists who can walk you through any cybersecurity scenario.