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I received an alert for a new account change. Now what?

Please note:

  • If you have any questions you may contact a Security Specialist anytime at 1-833-552-2123

 

What Triggers a New Account Change 

  • New account holder information changed
  • Requesting a replacement card
  • Updating any information on an existing account
  • Creditor reporting unpaid balances to a credit bureau

Is there anything I have to do?

  • If you recognize the alert, there are no further actions required
  • If you don’t recognize the alert, contact a Security Specialist anytime at 1-833-552-2123 to guide you through the next steps
  • Contact your financial institution to verify no changes have been made
  • Review your Credit Report

 

 Example of a new account information change alert:

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