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How do I update my billing information?

Reminders

  • Updating Payment method will trigger an authorization hold of $8.00 which will reflect back in your account in less than 7 days, depending on your bank
  • We do not accept prepaid debit cards.
  • The card will be charged every month/year until the services are canceled or until the card number is changed.
  • You can also contact a Security Specialist to assist you with updating your billing information at 1-833-552-2123 anytime

Process Steps

  1. You will login into your account at  https://my.aura.com/sign-in
  2. You will see a gear wheel on the top right corner,  hover over it and click on “Membership”
  1. Scroll down to the payment method and click on the 3 dots and click “Update”.


4. You will be prompted to enter in your full name as it appears on the card, credit card number, expiration date, security code and your billing address associated with the credit card. Once completed, hit “Update”.

5. Now that it has been updated it will take you back to your Membership page and you will now be able to see the credit card. 





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Still need help? Call us at +1 833-552-2123

Or reach us via email at support@aura.com