We are experiencing higher than normal call times due to the National Public Data (NPD) breach. If you were alerted that your information was found on the dark web, Browse our resources to learn about the actions you can take to protect yourself.

We are experiencing higher than normal call times due to the National Public Data (NPD) breach. If you were alerted that your information was found on the dark web, Browse our resources to learn about the actions you can take to protect yourself.

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If a member signs up for the parental control plan through Aura, the account setup is looking for a SSN, is there a way to bypass this since it is only parental controls?

Parental Controls do not require a child’s social security number to use or set up. 

Separately, if you are on an Aura Family Plan, to enable Identity Protection and Dark Web monitoring you will need to provide the child’s social security number. All SSNs are kept safe with military-grade encryption to ensure your family’s protection.

United States:

  • Northeast:
    • Mid-Atlantic:
      • New Jersey (US)
      • New York (US)
      • Philadelphia (US)
      • Washington DC (US)
    • New England:
      • Boston (US)
  • Midwest:
    • East North Central:
      • Chicago (US)
      • Columbus (US)
      • Indianapolis (US)
    • West North Central:
      • Kansas City (US)
      • St. Louis (US)‍
  • South:
    • South Atlantic:
      • Atlanta (US)
      • Charlotte (US)
      • Miami (US)
      • Orlando (US)
    • East South Central:
      • None listed in this category
    • West South Central:
      • Dallas (US)
      • Houston (US)
  • West:
    • Mountain:
      • Denver (US)
      • Las Vegas (US)
      • Phoenix (US)
    • Pacific:
      • Los Angeles (US)
      • Portland (US)
      • San Francisco (US)
      • San Jose (US)
      • Seattle (US)

North America:

  • Bahamas
  • Belize
  • Canada (Montreal, Toronto, Vancouver)
  • Mexico
  • Panama
  • United States (as listed separately above)

South America:

  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Ecuador
  • Peru
  • Uruguay
  • Venezuela

Australia:

Adelaide (AU)

  • Brisbane (AU)
  • Melbourne (AU)
  • Perth (AU)
  • Sydney (AU)

Europe:

  • Armenia
  • Austria
  • Azerbaijan
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy (Milan, Rome)
  • Kazakhstan
  • Kyrgyzstan
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom

Asia:

  • Bangladesh
  • Bhutan
  • Brunei Darussalam
  • Cambodia
  • China
  • Hong Kong
  • India
  • Indonesia
  • Israel
  • Japan
  • Kazakhstan
  • Kyrgyzstan
  • Laos
  • Malaysia
  • Nepal
  • Pakistan
  • Philippines
  • Singapore
  • South Korea
  • Taiwan
  • Thailand
  • Vietnam

Africa:

  • Algeria
  • Egypt
  • South Africa

Middle East:

  • United Arab Emirates

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