Please note:
- Text message notifications will be sent to the phone number you used to enroll into our services.
- If you are need to change your phone number you change it under the gear wheel and account details or you can call in.
Process Steps
- Log into your Aura account at https://my.aura.com/sign-in
- Once you are logged in on the top right you will see a gear wheel, hover over it and click on “Alert Preferences”.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d254b4896c496fad6bcc0d_KeBQTbwm_Wylzj5o9Z64TVNcjTOi7pRaxNozFRnOau6C8f-K2KAtO1cPWsUAMPlH2j2yu_AQ-G_vJcUszLobMUNJsJSTvBvyY2rAyqnaOsMw4k_N_TLjx4udqrW1erfMPGJOfiNuoIxdYYLk24qZOnA.png)
- You will now click on “Verify Phone Number”.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d254b50a56b76a5d5fea80_Rcxs85Vb_9UMtrthA0Hq-nCtxWYhxZDscX1ipjJKLgllvUqw4F6Cc4526qazydGtDsaL9gfv9Pc6h6hjTWQtsg_9dwxPy34jq-gALP-djITm-6A7nEpFQqu3bQShT2MC0HaoOUEt5UUJe3T-SoLvrNA.png)
- Now it will show you the phone number and a 6-digit code has been sent to it, once you receive your text message you will enter in the code and click on “Verify”.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d254b5019db4288891c3c7_DnFUKQLRYLE1634NHrB0JOihWet01bl9DlZFgA6IIcL7YBdnYf4Y5edMsP_t0NkdG88rAamCvyV7NRPreKFHT_PWwM-j_5Fj1v1eIV7KYolkgjZKql15ybz0cwZShYlhyZlJceoJ0wK-GBRkXn-bo9s.png)
- Once the phone number is verified it will take you back to “Alert Preferences” and you will see that text message notifications have now been enabled.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d254b5019db4288891c3c3_8_ddqe2v4QAtruQRoF5YEUA9cps9vrM2iKXgDHG6rIgffm_2-lrZraoh23gYEqVJRmqD9Iz8F6NPcle3ugZnb4eeSNXqth_LzfF7dTidz5Uk6FNq4a0arWuUAALfVifmYfoak__GoBKMp39hckwhgg0.png)