Related articles

Identity theft and fraud protection for your finances, personal info, and devices.

Get Aura
Share this:

I received an alert for a new credit account. Now what?

Reminders

  • If you have any questions you may contact a Security Specialist anytime at 1-833-552-2123

 

What Triggers a New Credit Account Detected

  • New Credit Cards
  • New Checking/Savings Bank Accounts
  • New Loans 
  • New Mortgage/equity loans
  • New Student Loan Accounts
  • You were listed on as authorized user  or cosigner on a new account

 

Is there anything I have to do?

  • If you recognize Inquiry, there’s No further actions needed
  • If you don’t recognize the Inquiry, Contact a Security Specialist at 1-833-552-2123 for support with the next steps
  • Review your Credit Report
  • Place a Fraud alert or Security Freeze ensuring no future inquiries being placed
  • Keep your Watchlist updated to ensure Dark Web Monitoring is Active

 

Example of a New Credit Account Detected

  • JPMCB Card- JP Morgan Chase Bank

Was this article helpful?

Thanks for sharing your feedback!

Oops! Something went wrong while submitting the form.

Was this article helpful?

Thanks for your feedback. What could we do to improve this article?

Please enter your feedback before submitting

Submit

Thanks for sharing your feedback!

Oops! Something went wrong while submitting the form.

Still need help? Call us at +1 833-552-2123

Or reach us via email at support@aura.com