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I received a credit monitoring alert that a credit report was pulled to locate me. Now what?

What triggers an alert about my credit report being pulled to locate me?

Typically this occurs when a creditor needs to locate you regarding an account that has been listed as delinquent.

Is there anything I should do?

If you recognize the inquiry, you can mark the alert as resolved in Aura.

If you don’t recognize the inquiry, review the following questions as they may help you recognize the alert:

  • Do you recognize the name of the creditor? In some cases, the name shown on the credit report is abbreviated. 
  • Is an account shared with a family member impacted by late payments? An account may be part of your credit report if you are an authorized user or co-signer.
  • If you still don’t recognize the alert, we recommend contacting the creditor and letting them know about this credit alert. They should be able to help you identify it. The creditor's phone number should be included in the details of the alert you received.

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