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I received a credit monitoring alert about an over-limit credit card. Now what?

What triggers an alert about my credit card being over-limit?

Typically this occurs when a creditor reports that your card was over its approved limit. Until you pay down the balance, the creditor may decline your transactions, or charge fees or a higher interest rate. Exceeding your credit limit can affect your credit utilization ratio, and negatively impact your credit score.

Is there anything I should do?

If you recognize the inquiry, you can mark the alert as resolved in Aura.

If you don’t recognize the inquiry, review the following questions as they may help you recognize the alert:

  • Do you recognize the name of the creditor? In some cases, the name shown on the credit report is abbreviated. 
  • Is an account shared with a family member? An account may be part of your credit report if you are an authorized user or co-signer.
  • If you still don’t recognize the alert, we recommend contacting the creditor and letting them know about this credit alert. They should be able to help you identify it. The creditor's phone number should be included in the details of the alert you received.

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