Please note:
- You can set up 2-factor authentication by email or by text message.
- You must have access to your cell phone or email to complete the setup.
Process Steps
- Log in to your Aura account at https://my.aura.com/sign-in
- Once you are logged in, you will see a gear wheel in the top right corner, click on “Account Details”.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d27a7a5d3cffa2caba2aa7_sgaSobLVSjsvGHzCl3Taf5hyuh5HHFYAQHT3YdfKwnDf5enGNPNbjYaDbLR20JL1hPMJ63BG3vDDLVl4kzdP10TIDtMg7LGhxfa9F0IAbHUm6SczRIMlw89JV73B8yRtN4nh-t4S4_B8bcqtVeiOuxs.png)
- Confirm that your phone number is listed correctly, if it is not, click on “Change”. If it is, you will see “2-factor authentication” and then click on “Enable”.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d27a7bc193d4e0e20cf4cf_UMqc5DIwT4IIbhCu6rgWw2QcewaCpwbWGrpsLTOCRYgJgRPaGaor4CulijXBcnlgZvsZtug-JOGhbNGIpEzIVUVPHRP34bD7RjG9ghXD7zAM18vWt_4FW4dX5s1X7Ji5q6EGihSFy2W_E4evI9m1XEw.png)
- Now you will see a pop up to confirm your mobile number, but at the very bottom you will want to click on “Use email codes instead”.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d27a7bae732f557ef82cc6_qO_P4jiIbNp3q2aZr_JPx_UP3DGHSfv8YRJ-tk9QS2V4LEvkrWMk6ot2sQZ4GVa3Atc0gmgnT8uVWXoKzFtYhEp2GATzCPvbJ8iEecU6Qau0VFM-tCLYh3a1I1QkbbloVWn1grCsAo2Auv6F0uK_-FQ.png)
- Now you will see your email and you will want to click on “Confirm” or use another email address.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d27a7b9662fd9506d97c81_L47ljzDZAOBhFUQQK2pQKA8iMPgqo42ph8RFazWkjNiEM8OnfOL6wKIXPfikjvRVfQ70voMDHXbO1kmAapOhJodOGQqhZihr2y1me-anXyt3anw4oOIvDUUSTQ5WQddYrSCZwgWkVdrkpUyZeVqT0wM.png)
- Check your email and you should be receiving an email from “support@aura.com” with a 6-digit code.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d27a7bb9350994fb3e0474_sYAIQdsXeVFC0GeytrsPvkL07l-XQQd1I-cILksEuUFe87s_rZjVnBe9leMOD3ZxpGV9azMSmgtL58SKxLpTJEhp8L17igqQ-Uxz60R3cRbFnV4gnsFpnr5-FKJYjVUccRIV_qWBojSbTJK2bKpIoPU.png)
- Now you will go back to your Aura account and enter in your 6-digit code that was in your email.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d27a7b37bae7fd953c6d10_ek8iB3jeM9xZ_X6_vTLiek4NWi2lTk9n0pjjUbSTURDL3qQPzpsCgJ5xRijbFm1R9vPHBZjC2kT3AAh_uMod0dtGZpVcxNq2lx4oul4k8qVKUsdLghKPaMzbD_JR3mzdKGQvt1GkwJWyDanF20_gyZs.png)
- Once it has been confirmed, you will be directed back to “Account Details” and you will be able to see that 2-factor authentication has been enabled by Email.
![](https://cdn.prod.website-files.com/6082ee0e95eb6459d78fac06/64d27a7b6e11616a16a2df73_DAXS16Kcdpa3SD4mth8EI2e9nrKTL2W-ILloI24ifwV1n-4kV2cgCg231X5jVSnkLGAq4WIkcHxCGssGmSCvv8u8FPLhi-dSsRqK0PogyciOW_HoRV27WcrqJm_1h9YB-O4DftEaUFTjnnDsYMX5JeY.png)