In this video, we are going to discuss some common questions about credit and financial alerts that you may receive as an Aura customer. Financial transaction monitoring refers to any Financial accounts including credit cards, bank accounts, 401ks, and investment accounts. With Aura, you can review and monitor all your transactions in one place and set up threshold alerts that are unique and appropriate for each account in order to detect early signs of fraud. If you notice fraudulent transactions in any of your financial accounts, it's important to reach out to that bank or credit card company immediately to flag your account for fraud. Aura's 24/7 support team is also available to walk you through each step of the fraud resolution process.
In addition to transaction monitoring Aura will alert you if the information associated with one of your accounts changes or appears on the dark web. This could mean that someone is trying to add or remove a name from one of your monitored accounts. If you receive an alert that someone who should not be associated with your account is trying to add themselves or remove you, once again it's important to immediately reach out to that bank or credit card company to flag your account for fraud and resolve any issues arising from fraudulent activity. With credit alerts for all three major bureaus and near real-time alerts for any new inquiries on your credit file Aura helps you stay on top of potentially fraudulent inquiries and accounts.
If you receive a credit alert with an unfamiliar inquiry or account then you can reach out to Aura's 24/7 White Glove Resolution Team to assist you through every step of the fraud resolution process including closing any accounts that were not opened by you. If you have additional questions about Aura's financial transaction monitoring, account ownership, alerts, or credit alerts, please call our 24/7 support team at 833-552-2123.
%20(1).jpg)
.jpg)