Related articles

Identity theft and fraud protection for your finances, personal info, and devices.

Get Aura
Share this:

Antivirus Isn't Scanning: How To Fix It

Please verify the following and retest to see if this resolves the issue. 

  • Please verify that there is no other antivirus software running in the background. If there is, please disable that software and enable Aura antivirus. 
  • Please uninstall and reinstall the application if the above did not resolve the issue.

Was this article helpful?

Thanks for sharing your feedback!

Oops! Something went wrong while submitting the form.

Was this article helpful?

Thanks for your feedback. What could we do to improve this article?

Please enter your feedback before submitting

Submit

Thanks for sharing your feedback!

Oops! Something went wrong while submitting the form.

Still need help? You can reach us by chat.

You can also reach us by phone at +1 844.357.5247

Customer service agent going above and beyond for an Aura customer.