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*If you have access to our product as a benefit through your employer, please be aware that the FAQs in this section may not apply to you. For any payment or subscription questions, contact our customer support team directly at 1 844-931-2872.

If you received an unrecognized charge from Aura, please note that Aura is the company that owns Identity Guard, which is why you received a charge branded as Aura.

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