We are experiencing higher than normal call times due to the National Public Data (NPD) breach. If you were alerted that your information was found on the dark web, Browse our resources to learn about the actions you can take to protect yourself.

We are experiencing higher than normal call times due to the National Public Data (NPD) breach. If you were alerted that your information was found on the dark web, Browse our resources to learn about the actions you can take to protect yourself.

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*If you have access to our product as a benefit through your employer, please be aware that the FAQs in this section may not apply to you. For any payment or subscription questions, contact our customer support team directly at 1 844-931-2872.

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  1. Please log in to your account on Aura.com. 
  2. Hover over the gear wheel on the top right-hand corner and click Membership.

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United States:

  • Northeast:
    • Mid-Atlantic:
      • New Jersey (US)
      • New York (US)
      • Philadelphia (US)
      • Washington DC (US)
    • New England:
      • Boston (US)
  • Midwest:
    • East North Central:
      • Chicago (US)
      • Columbus (US)
      • Indianapolis (US)
    • West North Central:
      • Kansas City (US)
      • St. Louis (US)‍
  • South:
    • South Atlantic:
      • Atlanta (US)
      • Charlotte (US)
      • Miami (US)
      • Orlando (US)
    • East South Central:
      • None listed in this category
    • West South Central:
      • Dallas (US)
      • Houston (US)
  • West:
    • Mountain:
      • Denver (US)
      • Las Vegas (US)
      • Phoenix (US)
    • Pacific:
      • Los Angeles (US)
      • Portland (US)
      • San Francisco (US)
      • San Jose (US)
      • Seattle (US)

North America:

  • Bahamas
  • Belize
  • Canada (Montreal, Toronto, Vancouver)
  • Mexico
  • Panama
  • United States (as listed separately above)

South America:

  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Ecuador
  • Peru
  • Uruguay
  • Venezuela

Australia:

Adelaide (AU)

  • Brisbane (AU)
  • Melbourne (AU)
  • Perth (AU)
  • Sydney (AU)

Europe:

  • Armenia
  • Austria
  • Azerbaijan
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy (Milan, Rome)
  • Kazakhstan
  • Kyrgyzstan
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom

Asia:

  • Bangladesh
  • Bhutan
  • Brunei Darussalam
  • Cambodia
  • China
  • Hong Kong
  • India
  • Indonesia
  • Israel
  • Japan
  • Kazakhstan
  • Kyrgyzstan
  • Laos
  • Malaysia
  • Nepal
  • Pakistan
  • Philippines
  • Singapore
  • South Korea
  • Taiwan
  • Thailand
  • Vietnam

Africa:

  • Algeria
  • Egypt
  • South Africa

Middle East:

  • United Arab Emirates

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